Returns And Exchange Policy

At Inayaaz, our customers are our top priority. We offer a simple and hassle-free exchange policy to ensure your satisfaction. If you’d like to exchange an item, our customer care team is here to guide you through every step of the process.
Eligibility
Articles purchased online are eligible for exchange within 30 days of delivery, provided the customer can present proof of purchase.
Please note: Items purchased on discount or during a sale are not eligible for exchange.
The proof includes either a receipt or the order confirmation email.
Exchange Conditions

Articles are eligible for exchange only if they are unused, with all tags intact, original packaging, and the original invoice included.
If you have received an item that is defective, in the wrong size, or incorrect, you will be required to provide proof to initiate the exchange process.

Exchange Process
To request an exchange, please contact us via email at [your email address] or call us at +92 323 8404262. If your item meets our exchange criteria, we will arrange a doorstep pickup for your convenience.
Return Policy
We strive to ensure that you are completely satisfied with your purchase. If you need to return an item, please review our return policy below:
Eligibility for Returns
Return requests must be submitted within 30 days of receiving your order.
Item(s) must be unused, unworn, and returned with all original tags and packaging intact.
A proof of purchase is required (e.g., order invoice or confirmation email).
Returns are accepted only in the case of incorrect or damaged items delivered.
Return Process
To initiate a return, please contact us via email at info@inayaaz.com or call us at +92 323 8404262.
Once your request is approved, we will schedule a pickup from your doorstep.
After receiving and verifying the returned item(s), we will issue a credit voucher equal to the item’s value, which can be used exclusively on our online store.