We at Inayaaz strive to provide a seamless shopping experience. Here’s what you need to know about our shipping policy:

1. Shipping Coverage

  • We deliver across Pakistan.

  • Free shipping is available on all orders.

2. Delivery Time

  • Orders placed by 14:00 noon (Pakistan Standard Time) will be shipped the same day via Registered Courier Service.
  • Orders received after 14:00 pm will be dispatched the next day.
  • Orders received on Sundays and on Pakistan’s National Holidays will be processed and shipped on the next working day.
  • Delivery time is between 5 to 7 working days (No delivery on Sundays). However delivery can take up to 7 working days during busy shopping season or our mega sales events.
  • Remote areas may experience slightly longer delivery times.
  • On orders above the value of Rs.15,000 we will need an advance payment. Customer will be contacted for payment information on order confirmation and the account details will be communicated then. The order will only be dispatched after our team confirms the payment being received in the Bank.
  • Orders weighing more than 10 KGs will be charged Rs.50 per extra KG.

3. Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS or email.

 

4. Delivery Issues

  • If you do not receive your order within the estimated time, please contact us at info@inayaaz.com.

  • In case of damaged or missing items, report within 24 hours of receiving the order.